Refund policy

We have a 60-day change of mind return policy, which means you have 60 days after receiving your item to request a return. 

To start a return, you can contact us at hey@nomadiqueco.com. 
You’ll need the receipt or proof of purchase. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Item must be in origional package and condition. 

You can always contact us for any returns question at hey@nomadiqueco.com.

We have a happiness 30 day guarantee, detailed below:

Our Happiness Guarantee 💯 🐚 🌴 😊

We guarantee that you'll love our towels. If you're not completely happy with with Nomadique within 30 days of purchase, we'll refund your money, no questions asked. It's time to unwind with confidence!

Please note that you are responsible for the shipping fees on both ends, we do not refund any delivery fees, unless the product is faulty.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received your return, and you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at hey@nomadiqueco.com.

Conditions 
Return must be returned within 30 days. Only towels purchased from nomadiqueco.com will be accepted along with proof of purchase. Refunds will only be given back onto the same payment method. 

You will be refunded once we receive the item back, so we do advise tracking to be used when returning products. We do not refund any initial delivery or return shipping fees. 

If you wish to exchange for another type, you must also pay the new delivery fee. 

If you get a free product in promotions, this must also be returned in any returns.

If you get a buy 1 get 1 free offer, you must add both towels to the cart, its is not our responsibility to provide the second towel if you don't and will need to pay shipping cost of $10 on the second towel should you then ask for it