FAQs

  1. What makes your beach towels special?

    • Our beach towels are designed with a hidden zip pocket for your valuables, pegs, and peg holds to keep them secure on windy days, and they are sand-free for a cleaner experience. These are only a couple of our unique features. You will also notice that our designs stand out against any other brand, because we believe that a beach towel should be something you're proud to wear. Where style meets functionality. 

  2. Are your towels suitable for travel?

    • Yes, our towels are perfect for travel. They are lightweight, compact, and easy to carry with their own carry case, making them ideal for beach vacations, picnics, and outdoor adventures.

  3. How do I care for my beach towel?

    • Machine wash your towel in cold water and tumble dry on low heat for best results. Avoid using bleach or fabric softeners.

  4. Do your towels come in different sizes?

    • Our towels are available in a standard sizes, but we make them extra long vs most beach towels so provide extra comfort and coverage for taller people - They are 183cm x 76cm 

  5. Are your towels eco-friendly?

    • Yes, we are committed to sustainability. Our fabric is Certified Post-Consumer Plastic Recycled Fabric. You can help save 30 plastic bottles from landfill with every towel purchase. Our towels are made from eco-friendly materials and are produced using environmentally responsible manufacturing practices. 

  6. Do you ship internationally?

    • Yes, we ship our towels worldwide. Shipping costs and delivery times may vary depending on your location.

  7. What is your return policy?

    • We offer a 30-day money-back guarantee on all purchases. If you're not satisfied with your towel, you can return it for a full refund within 30 days of purchase.

  8. Are your towels suitable for sensitive skin?

    • Our towels are made from hypoallergenic materials and are gentle on all skin types, including sensitive skin.

  9. Do you offer bulk discounts for large orders?

    • Yes, we offer discounts for bulk orders. Please reach out to our sales team for wholesale pricing.
    • Are your towels colorfast?
    • Our towels are designed to be colorfast and resistant to fading. However, we recommend following care instructions to maintain their vibrancy over time.

  10. What is the best way to contact customer support?

    • You can contact our customer support team via email at support@example.com or through our website's live chat feature during business hours.

  11. Are your towels suitable for kids?

    • Yes, our towels are family-friendly and safe for kids. They are made from soft and durable materials that are gentle on children's skin.

  12. How do I fold and pack my beach towel for travel?

    • Our beach towels are designed to be compact and easy to pack, and come with their own little carry case. 

  13. What materials are your beach towels made of?

    • Our beach towels are crafted from high-quality, absorbent materials which are softer and more comfy than waffle towels.  

      90% Polyester | 10% Nylon 

      Certified Post-Consumer Plastic recycled Fabric

  14. Do your beach towels come with care instructions?

    • Yes, each towel includes care instructions for optimal maintenance and longevity. Proper care ensures your towel stays soft, fluffy, and in excellent condition.

  15. Are your beach towels suitable for water sports or outdoor activities?

    • Our towels are versatile and ideal for various outdoor activities, including swimming, surfing, yoga, picnics, and beach lounging, becase they are also anti-slip fabric! 

  16. Can I use your beach towels at the pool or spa?

    • Yes, our towels are perfect for poolside relaxation and spa visits. They are soft, absorbent, and easy to care for, making them a great choice for any water-related activities.

  17. Do your beach towels come with a warranty against color fading?

    • Our towels are designed to maintain their vibrant colors wash after wash. We stand behind the quality of our products and offer a warranty against color fading providing wash instructions have been followed. We offer a 6 month guarantee. 

  18. What size is the pocket? What can you fit in it? 
    You can easily fit any mobile phone, keys, cards, and small accessories - ideal for when you are out swimming surfing, or sunbathing and taking a nap!

  19. Are your beach towels quick-drying?

    • Yes, our towels are engineered for fast drying to ensure you stay comfortable and dry after swimming or water activities. They are also sand-resistant for a cleaner experience.

  20. Do your beach towels come with a satisfaction guarantee?

    • We are confident in the quality of our towels and offer a satisfaction guarantee. If you're not completely satisfied with your purchase, contact us for a refund or replacement in 30 days. 

  21. Are your beach towels actually sand free?

    • YES! Unlike many currently on the market where sand still sticks to the fabric, you will notice how sand glides right off our fabric. Our fabric is premium and designed with this in mind